Work from home with a Cloud-Based Solution

Work From Home with a Cloud-Based Solution Coronavirus lockdown has caused businesses around the world to close their doors and work from home. In such a scenario, it is really impossible to display calls on a landline set up in the office premises. To overcome this situation cloud [...]

Port / Use the existing business number to cloud

Port / Use the Existing Business Number to Cloud Work from Home was just a thought for many companies, but today its reality. Most business operations are hard hit by COVID-19 and the contact center industry is also being affected badly. Contact Centers are forced to shift their [...]

Human receptionist to machine receptionist – never miss the call

Human Receptionist to Machine Receptionist – Never miss the Call The Business year was about to start well and in less than a month, the entire world has been turned upside down! People are at home and few businesses have closed their doors (hopefully not forever). According [...]

Demystifying Unified Communications

What is Unified Communication? In ancient times, drums and smoke signals were used to transmit messages in the forest. Early experiments with telegraph in 1809 marked the start of using technology in telecommunication. The famous first telephone conversation between Graham and Watson, where “Mr. Watson, come here, I [...]

By |2020-01-29T09:53:52+05:30January 21st, 2020|Unified Communications|0 Comments