The Hospitality industry always seeks better solutions to increase staff responsiveness to a customer in order to attend enhanced customer satisfaction. astTECS IP PBX solution for the hospitality sector offers the Advanced and specialized communication solution to increase staff productivity while ensuring a high-quality guest experience. Be it a small budget or luxury hotel, *astTECS has the right solution to fit your requirement. With our cluster-based solution & customization, the product is capable of delivering robust solutions for Resorts, Motels, Serviced apartments, Guesthouses.
Effective Call management
Achieve proper connectivity at every corner of your hotel, *astTECS telephony system easily integrates with devices like Softphone, Smartphones, Tablets, Laptops, so even if you are in Bar, Near to pool, reception, or anywhere On the premises, you are always connected. The features help the guest to access on-duty room service staff easily for instant services.
SMS alert for check-in & check-out
The feature enables the front desk to send instant SMS to guests during check-in and prior to check-out time.
Video Conference facility
With in-built web based video conferencing facility which allow the business traveller to conduct video conference on request from their room. Also, The hotels can use video conferences for their internal meeting with their branches.
Wake-up call facility
Schedule wake-up calls either from the front desk or guest room and play a predefined message.
VoIP Call
*astTECS telephony solution allows VoIP call facility to international guests on request, reducing calling cost for international travellers.
Easy integration
*astTECS telephony solution can be easily integrated with any 3rd party tools like PMS, CRM, WhatsApp, Email, Chat, SMS, call accounting software.
Integrating *astTECS Hotel PBX with PMS
*astTECS Hotel IP PBX System can be Integrated with any Property Management System (PMS) Worldwide, The features on IP PBX Integration’s are,
- Call Accounting
- Reminder & Wake up Call
- Name & Language Assignment
- Room Status / Minibar Charges
- Check in / Check out
PMS Supported Lists:
Few Supported PMS (Property Supported Management) Companies are,
PMS Supported Lists:
Few Supported PMS (Property Supported Management) Companies are,
WHAT CLIENT’S SAY ABOUT US
As we found your service is so much good and installation have been done as per our standard in a given time frame and your support post installation is also nice.You have support us a lot regarding payment schedule and Cooperated us.
– B. M. Sharma , Account & IT Officer , The Radiant Resort 
Am writing this letter to express our sincere appreciation to you and your support team for the efforts and contribution towards the Astrix Support. Beginning with, accepting the challenge to provide the support in a short duration you have shown all your interest and have put all possible efforts that a competitive vendor can, in order to provide the support on time and deliver on schedule. The cooperation and your team sprit shown to achieve the common goal was sincere and honest.
Here by we appreciate all your team cooperation and congratulate you for completion of tasks. We sincerely wish you and your team members all the best and success in your future endeavors.
–Mr. Anuj Kochar COO, Fursan Travel, Riyadh, Kingdom of Saudi Arabia
I would like to take this opportunity to say that the quality of service offered by *astTECS team has been highly impressive. Every member of staff has been courteous, polite and reliable, Please pass my thanks to entire *astTECS team. You’ve made me a loyal customer and I will certainly recommend you to others.
–D. Raghavendra , Regional Manager,Club Concierge
Case Studies
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