Call Center tips and tricks for you & your customers
Know more on important and powerful call center features that help you to achieve more agent efficiency and improve productivity, presented by Mr. Binish VJ, Sales director, *astTECS.
New Age Telephony – Automation, Workforce Optimization and Cost Reduction
This webinar discussed how companies utilize New Age Telephony to increase automation, optimize their workforce, and reduce costs. It was presented by Industry Veteran Mr. Manjunath RJ (Direct Sales Head), *astTECS.
Omni-channel Contact Center and Business benefits.
Learn why many companies are adopting Omnichannel Contact Center Solution and multiple channel integration possibilities – Social Media (Facebook, Instagram, WhatsApp,) Email, SMS, Website, Live Chat and Phone with case scenario.
*astTECS Contact Center Solution Ver2021
The webinar gives you an insight *astTECS Contact Center Solutions – new features, dashboards, interfaces, integrations with 3rd party tool and its benefits to businesses.
Save Dollars with Third Party Integrations
The presentation is on 3rd Party integration with *astTECS Solution and how enterprise can enhance their productivity while decreasing the cost. Discussing on different integration – CRM, SMS, Email, Socialmedia, Facebook, Whatsapp, Chatbot, Payment integration .
Scope of Integration between *astTECS and CISCO Solutions
*astTECS briefing on scope of possible integration between *astTECS and CISCO solution and how businesses can leverage with the integration solution
Enterprise Security Solution – VPN, Firewall & SBC
The webinar is about different type of enterprise security solution that an organisation can implement to ensure greater online security, keep business data safe from hackers and trackers and detecting VoIP threats, every businesses opt for better and different security solution as per their requirement like VPN, SBC (Session Border Controller) & firewall.
Scope of UC integration with other Software Applications
The webinar is about integration of unified communication with other software applications like click to call, SMS integration, whatsapp integration etc.
How Voice Blasting and IVR Solution helps to achieve business goals
*astTECS has presented the advantage and benefits of Voice Blasting & IVR solution and how it helps to boost the businesses in a cost effective way
How UC solution (Premise/cloud) helping Govt. intstitution to tackle Covid-19 Pandemic
Recently *astTECS has successfully deployed cloud telephony solution in Bangalore corporation (BBMP) to tackle the Covid 19 situation. The solution was delivered in less than 24 hrs .