Lead Generation Without Call Center Agent: Without leads surviving in business is assuredly difficult. If you are not generating qualified leads for your business then it is going to be a serious problem for you. Lead generation campaigns are the way to generate quality leads and every organization [...]
What is Cloud-Based PBX? Modern SMBs and large corporations are moving to network communications because they are more active and versatile when it comes to working together and finding new business. These solutions can generally be integrated with other cloud-based tools for a very low-maintenance and high-end experience. [...]
Human Receptionist to Machine Receptionist – Never miss the Call The Business year was about to start well and in less than a month, the entire world has been turned upside down! People are at home and few businesses have closed their doors (hopefully not forever). According [...]
How a Virtual Call Center Can help to grow Your Business Today, we live in the age known for its speed and global connectivity. Consumers expect quality feedback in a short time. Business who delivers this that can ahead in this market. Big businesses can start small, but [...]
How to use existing Call Center Dialer for Work from Home Your business is likely familiar with an on-premise call center and cloud call center. Both types of models have their perks and cons. But with the corona pandemic at hand, businesses are shifting their business communication operations [...]
DoTs Regulatory - Gift for Call Centers In the early nineties, BPOs seemed to be a good business case for Indian Geography. However, the then existent high call rates killed the cost advantage of the cheap labor available in the country. Not to forego this opportunity, the government [...]
Cloud Telephony: Need of the Every Business Communication Cloud communication promises big things; less cost, more productivity, remote workforce, with all less infrastructure. Businesses today are moving everything to the cloud be it data, telephony system, communication, business applications, in short, all the workload has been moved to [...]
What is Tollfree Number? Here, you will get everything you need to know about toll-free numbers. Toll-Free numbers will only increase inbound leads and customer experience. Small businesses are always looking for solutions that can increase leads, scale up their sales, project them as bigger brands, providing a [...]
4 VoIP Security Threats you must be aware of Global Unified Communication is growing every year, with revenues and valuation reaching new heights. The linear growth in unified communication and advancement in technology seems unstoppable, but it doesn’t mean that old barriers that once held back many businesses to [...]
Call Center Dialer: A need to get your customer service right Customer Service or Customer Satisfaction. Is it just another fancy buzzword you should use in a business meeting to sound smart or is it the real deal? Maybe a better question is: How to get customer service right [...]
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