Cloud Based Voice Logger

Cloud Based Voice Logger Small businesses have always been reluctant in adopting new business communication tools and technologies. Some of the most common tools are IP PBX, Voice Logger, and GSM Gateways, etc. There can be several reasons behind it, but the common ones are what we have [...]

By |2020-11-10T12:29:15+05:30November 9th, 2020|Blog, Cloud Solution, Open Source, Uncategorized|0 Comments

Why Open source IP PBX?

Why Open source IP PBX? The verdict is in. Limited business reach, fewer calls privacy, higher business cost, missing call center analytics, limited data security, no customization are some of the challenges when it comes to the adoption of business communication equipment such as IP PBX. IP PBX [...]

By |2021-01-27T16:59:46+05:30October 23rd, 2020|IP PBX System, Open Source, Uncategorized|0 Comments

How Cloud telephony ease communication barriers in healthcare sector

How Cloud Telephony ease Communication barriers in the Healthcare Sector Imagine you are in the 1990s and have severe stomach pain. Your parents take you straight to a doctor who diagnosed your condition and gave medicines. Those were no rush hours and the process was easy going. Today, [...]

By |2020-10-20T09:58:21+05:30October 14th, 2020|Call Center Solution, Cloud Solution|0 Comments

Appliance IP PBX – a waste?

Appliance IP PBX – a waste? IP PBX stands for Internet Protocol Private Branch Exchange. As the name suggests, IP PBX is a device used in enterprises to route calls from and to the organization. The previous generation of PBX, i.e. EPABX also serves the same purpose. But [...]

By |2020-10-20T09:55:03+05:30September 22nd, 2020|Cloud Solution, IP PBX System|0 Comments

How Voice Broadcasting Solution helps to achieve Business Goals?

How Voice Broadcasting Solution helps to achieve Business Goals? True story: Once I registered for a webinar and it was scheduled at 9:00 PM. Exactly at 8:50, I received a call from an unknown number, and before I could say hello, hi or hey. It spoke an automated [...]

By |2020-09-15T17:01:11+05:30September 15th, 2020|Call Center Solution, Cloud Solution, Proprietary|0 Comments

6 Types of Call Center Analytics You Should Measure

6 Types of Call Center Analytics You Should Measure What is Call Center Analytics? Call Center Analytics is the measurement of call metrics such as call timing, call effectiveness, speech analytics, employee performance, and customer satisfaction. Today customer service teams can use advanced analytics tools to measure call [...]

By |2020-09-09T10:03:11+05:30September 8th, 2020|Call Center Solution, Cloud Solution|0 Comments

On-Premise Vs Cloud Call Center: Which one is better ?

On-Premise Vs Cloud Call Center: Which one is better? There are two types of call center software available On-Premise Call Center and Cloud Call Center. Call Centers alone can solve many challenges for businesses, leaving you free to work on other operations. However, choosing the type of call [...]

By |2020-08-24T23:35:28+05:30August 21st, 2020|Call Center Solution, Cloud Solution, Open Source|0 Comments

10 Ways to Leverage Cloud Telephony in Finance Industry

10 Ways to Leverage Cloud Telephony in Finance Industry With the digital revolution, the business work ethics have changed and so has impacted the finance industry as well. More options have made it easy for customers to switch between the finance service provider. Today, customers are more demanding, [...]

By |2020-08-12T10:00:46+05:30August 11th, 2020|Cloud Solution|0 Comments

Powering BBMP in the amid of COVID-19 with *astTECS Cloud Telephony Solution

Powering BBMP in the amid of COVID-19 with *astTECS Cloud Telephony Solution Bangalore government has been constantly working to control the situation in this pandemic. Main focus of BBMP has been that patients can easily reach out to the hospital or concerned authority in case of any emergency. [...]

By |2020-08-06T11:49:44+05:30August 5th, 2020|Call Center Solution, Cloud Solution, Proprietary|0 Comments

Work from home with a Cloud-Based Solution

Work From Home with a Cloud-Based Solution Coronavirus lockdown has caused businesses around the world to close their doors and work from home. In such a scenario, it is really impossible to display calls on a landline set up in the office premises. To overcome this situation cloud [...]