Why Business shift from EPABX to IP PBX

Why Business shift from EPABX to IP PBX Introduction Business phone system is one of the best ways businesses can function effectively and improve brand communication with customers. It lets you establish authority in your space, build a relationship with clients, and make internal communication smooth. One such evolution [...]

By |2020-12-17T12:20:48+05:30December 16th, 2020|IP PBX System|0 Comments

Panasonic, Siemens – EPABX Discontinued. What now?

Panasonic, Siemens – EPABX Discontinued. What now? Traditional EPABX manufacturers are shutting their EPABX divisions. Siemens has done 8 years back and now Panasonic is following the suite. Is this the end of EPABX? Yes and No. EPABX as technology is very inflexible and unable to cope up with [...]

By |2020-12-17T12:27:30+05:30December 7th, 2020|Uncategorized|0 Comments

Upgrade existing PBX with Reliance Jio

Upgrade existing PBX with Reliance Jio Reliance Jio / TATA / Airtel / Vodafone is providing SIP Trunks to enterprises packed with huge cost benefits for domestic as well as international calling. All the network providers offer these services through their NGN network, which is a pure end to [...]

By |2020-12-01T13:07:26+05:30December 1st, 2020|Uncategorized|0 Comments

How to reduce corporate telephone bills?

How to reduce corporate telephone bills? If you are dealing with high business telephone bills, you are not alone. I talk to many business owners daily, and the most asked questions by them are how I can reduce my office or call centre phone system bill. I am no [...]

Cloud Based Voice Logger

Cloud Based Voice Logger Small businesses have always been reluctant in adopting new business communication tools and technologies. Some of the most common tools are IP PBX, Voice Logger, and GSM Gateways, etc. There can be several reasons behind it, but the common ones are what we have [...]

By |2020-11-10T12:29:15+05:30November 9th, 2020|Blog, Cloud Solution, Open Source, Uncategorized|0 Comments

Why Open source IP PBX?

Why Open source IP PBX? The verdict is in. Limited business reach, fewer calls privacy, higher business cost, missing call center analytics, limited data security, no customization are some of the challenges when it comes to the adoption of business communication equipment such as IP PBX. IP PBX [...]

By |2021-01-27T16:59:46+05:30October 23rd, 2020|IP PBX System, Open Source, Uncategorized|0 Comments

How Cloud telephony ease communication barriers in healthcare sector

How Cloud Telephony ease Communication barriers in the Healthcare Sector Imagine you are in the 1990s and have severe stomach pain. Your parents take you straight to a doctor who diagnosed your condition and gave medicines. Those were no rush hours and the process was easy going. Today, [...]

By |2020-10-20T09:58:21+05:30October 14th, 2020|Call Center Solution, Cloud Solution|0 Comments

Appliance IP PBX – a waste?

Appliance IP PBX – a waste? IP PBX stands for Internet Protocol Private Branch Exchange. As the name suggests, IP PBX is a device used in enterprises to route calls from and to the organization. The previous generation of PBX, i.e. EPABX also serves the same purpose. But [...]

By |2020-10-20T09:55:03+05:30September 22nd, 2020|Cloud Solution, IP PBX System|0 Comments

How Voice Broadcasting Solution helps to achieve Business Goals?

How Voice Broadcasting Solution helps to achieve Business Goals? True story: Once I registered for a webinar and it was scheduled at 9:00 PM. Exactly at 8:50, I received a call from an unknown number, and before I could say hello, hi or hey. It spoke an automated [...]

By |2020-09-15T17:01:11+05:30September 15th, 2020|Call Center Solution, Cloud Solution, Proprietary|0 Comments

6 Types of Call Center Analytics You Should Measure

6 Types of Call Center Analytics You Should Measure What is Call Center Analytics? Call Center Analytics is the measurement of call metrics such as call timing, call effectiveness, speech analytics, employee performance, and customer satisfaction. Today customer service teams can use advanced analytics tools to measure call [...]

By |2020-09-09T10:03:11+05:30September 8th, 2020|Call Center Solution, Cloud Solution|0 Comments