Educational Institutes

*astTECS provides cutting-edge communication systems specially developed for Educational Institutes. A user-friendly and feature-rich phone system for schools, colleges, hostels & universities helps to improve productivity and better connectivity with students, parents, teachers and other staff.

Smart Phone as an Extension

*astTECS IP PBX supports Smartphones as extensions within the Wi-Fi range. This feature helps teachers communicate with each other while roaming around the Premises/nearby locations to be accessed easily with no extra cost incurred and mobile bills can be saved.

In-Built IVR

Smart IVR to respond to general enquirers & status updates 24X7. Limit or avoid human involvement for the most generic queries. Parents can call the enquiry number to access details on pre-defined data – anytime:

  • Status on Fees, Marks, Results
  • Performance feedback from faculty
  • Upcoming exams & events

Video Conference

With *astTECS PBX solution, you can extend connectivity beyond the boundaries of a school or institution with next-generation teleconferencing and collaboration. Improve multi-campus and student-teacher – parents collaboration. Help to conducting smooth online classes or guest lectures.

Paging facility

Institutes can make an important announcement to whole campuses by pressing a button on their IP Phone in the event of an emergency or other notification.

Voice Blasting

The educational industry is evolving toward a progressive method of communication and correct assessment. Voice Blasting is used to disseminate important information such as exam dates, event updates, fee reminders, holidays events, promotions, PTA meetings and more. Voice Blasting will assist the admission process by executing numerous admission broadcasting campaigns using the *astTECS IP PBX Solution.

Multi-branch connectivity

*astTECS IP PBX for educational institutions allows for the collaboration of all scattered offices/departments over a single network. It provides low-cost calling between workplaces as well as long-distance calls. The *astTECS IP PBX allows for smooth communication across all branches. Provides a real multi-site network, allowing you to set up an internal VoIP network within a building, multiple buildings on campus, or numerous campuses.

No Phone to School Premises!

 Games and Social networking apps have made the generation addicted to the cell phone. Stopping cell phones / mobile phone on school / college premises is a welcome policy by most of the education institutes, in order in make sure that their students are spending time on more productive activities. But implementing this policy is a tedious job, as these organizations do not have well define system to provide an alternative which can address the demands of parents to be in touch with their children, the demand for emergency calls, and the demands for regular updates about the students by their parents from the organization.

Call management for students

In light of the present trends of high expectations from parents, students, and other stakeholders, educational institutions must maintain efficient, accurate, and timely communication. Stay one step ahead of the competition. Keep channels of communication open with your student.

  • User ID & Passwords : Every student can be made available with a unique ID and password to dial from any system.
  • Time-based Call Slots : Students are given a login and password, as well as time-based calling slots, which allow calls to be routed outside at certain times. Regulate the duration of calls, call duration is monitored and controlled. Students at Hostels and Educational Institutions might benefit greatly from it.
  • Inbound & outbound calling  : Each student can have their own extension for both receiving & dialling call
  • Prepaid / Postpaid : Every student can select a plan as per their requirements
  • Black List : Block the numbers, you wish not to receive calls from. Such as sales & promotional callers
  • White List : Each student (extension) can be allowed a pre-defined set of numbers to dial.
  • Call Billing : Generate Complete call billing for each students
  • Call Recording :  Automatically record calls coming in, going out, or even internally, based on the settings you define.
  • Call details Report : Generate the Complete Call details report for calls which is passing through IPPBX, all incoming, Outgoing, Internal calls.

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WHAT CLIENT’S SAY ABOUT US

Overall: Our search for IPPBX solutions not only ended with *astTECS but also our problem of having all our employees stay connected across various locations. Sacred Heart Group of Schools, Chennai had a use case to solve the key to connect with customers and also keep data privacy intact. *astTECS provided us with a seamless intercom over IP and also app based softphone solution which can be accessed while on the go. We use their VoLTE based GSM gateway as a outbound dialer as a help line for our parents and they also are able to connect with multiple agents with just a single help-line number. Data security is key to our organization and *astTECS has helped us a lot in achieving the same.

*astTECS has helped us build a reliable connection with our customers over voice. *astTECS has helped us to build a personalised experience for the customers over voice calls. Tracking, managing and building call flow is pretty easy. – It has excellent features like multi-level IVR, call recording, call routing, call analytics, etc.Excellent support from *astTECS team.

Mr. Alfred Abraham ,  IT & Resource Coordinator , Sacred Heart Educational Institutions, Chennai, TN 

anand mital

We at Shaadi.com run our call centres on *astTECS servers – a customized product supplied and supported by *astTECS Bangalore. Around 10+ servers (up to Mar 2015) have been deployed

Mr. Anand Mital CEO, Shaadi.com 

Guru Prasad

We have been using *astTECS Call center dialer for about a year now and very happy to have this piece of technology for our business. ”

Mr. Guru Prasad, CTO, Lifespan Wellness Pvt. Ltd.

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Case Studies

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