Overall: Our search for IPPBX solutions not only ended with *astTECS but also our problem of having all our employees stay connected across various locations. Sacred Heart Group of Schools, Chennai had a use case to solve the key to connect with customers and also keep data privacy intact. *astTECS provided us with a seamless intercom over IP and also app based softphone solution which can be accessed while on the go. We use their VoLTE based GSM gateway as a outbound dialer as a help line for our parents and they also are able to connect with multiple agents with just a single help-line number. Data security is key to our organization and *astTECS has helped us a lot in achieving the same.
*astTECS has helped us build a reliable connection with our customers over voice. *astTECS has helped us to build a personalised experience for the customers over voice calls. Tracking, managing and building call flow is pretty easy. – It has excellent features like multi-level IVR, call recording, call routing, call analytics, etc.Excellent support from *astTECS team.
– Mr. Alfred Abraham , IT & Resource Coordinator , Sacred Heart Educational Institutions, Chennai, TN