CRM Integration with third party softwareTalk to Our Experts

CRM INTEGRATION

*astTECS Solutions Integrate Seamlessly with all
Leading CRM Application

CRM Integration with third party softwareTalk to Our Experts

CRM INTEGRATION

*astTECS Solutions Integrate Seamlessly with all
Leading CRM Application

CRM integration enables seamless connectivity between CRM software and third party applications. The integration automate the actions and extend the functionality of your solutions while eliminating the requirement to switch between different applications.

*astTECS telephony solution can be integrated seamlessly with all popular CRM applications such as Zoho CRM, Vtiger CRM, Sugar CRM, Salesforce, Leadsquare, Zendesk, Microsoft Dynamics etc. This helps the business to keep track of every customer interaction and improve customer engagement and retention.

Benefits of CRM integration

CRM Systems Improve Customer Experience

Better Customer Experience

With a CRM integration, agent can access customer’s data which make easier for agents to interact with customers in a timely, thorough, and personalized manner with increased chances for faster resolution.

Best call center CRM software

  Enhanced Call efficiency

CRM integration enable agents to respond faster to customers by eliminated the need for manual processes and fact-checking.

CRM software with Customer data management

Maintain Data in one place

Organize and maintain all customer’s interaction data in one platform and make it accessible for all the team.

Best contact center CRM software

 Single screen for all operations

CRM integration allows to carry out many operations from a single screen.

CRM Software with Real-time monitoring and reporting feature

 Monitoring

Real-time monitoring and reporting help the managers to understand the team performance and equipped to make better decision

CRM Systems Improve Customer Experience

Better Customer Experience

With a CRM integration, agent can access customer’s data which make easier for agents to interact with customers in a timely, thorough, and personalized manner with increased chances for faster resolution.

Best call center CRM software

Enhanced Call efficiency

CRM integration enable agents to respond faster to customers by eliminated the need for manual processes and fact-checking.

CRM software with Customer data management

Maintain Data in one place

Organize and maintain all customer’s interaction data in one platform and make it accessible for all the team.

Best contact center CRM software

Single screen for all operations

CRM integration allows to carry out many operations from a single screen.

CRM Software with Real-time monitoring and reporting feature

 Monitoring

Real-time monitoring and reporting help the managers to understand the team performance and equipped to make better decision

Integration of *astTECS Telephony Solution with leading CRM and Helpdesk

CRM for Zendesk App Integration

Zendesk Helpdesk Software is flexible to integrate with Asterisk based telephony solution to enhance the customer experience. It enables the agent to access all the customer communication details in a single platform, increasing agent productivity.

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CRM for ZOHO App Integration

Zoho CRM is a Web-based Customer Relationship Management (CRM) system. With its enormous flexibility in Integration with any Asterisk based Solution, its functions and modules, Zoho CRM Integration can be done with any Asterisk based System for effective Sales.

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CRM for LeadSquared App Integration

An effective lead management tool with capabilities of Lead capture automation, lead nurturing, sales acceleration and analytics. LeadSquared CRM can be easily integrated with asterisk to achieve operational efficiency.

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CRM for Vtiger App Integration

Vtiger is a web-based and 100% Open Source Customer Relationship Management (CRM) system. With its enormous flexibility, its functions and modules, vtiger is especially suitable for the use in critical environments of your enterprise. Vtiger CRM can be easily integrated with asterisk to achieve operational efficiency.

CRM for sugar App Integration

Sugar CRM enables businesses to create extraordinary customer relationships with the most innovative, flexible and affordable CRM solution in the market. Sugar CRM can be easily integrated with asterisk to achieve operational efficiency.

CRM for Netiapps App Integration

Opensource CRM provider with a mission to individualize all offerings according to your individual needs. Netiapps CRM can be easily integrated with asterisk to achieve operational efficiency.

Impel Ops

Cloud based customer Service platform with a mission to bring business and customers together. Their flagship product Impel Ops – helps companies put their customers at the center of their business operations. Impel CRM can be easily integrated with asterisk to achieve operational efficiency.

CRM for KGISL App Integration

KGISL is a leading service provider in Customer Relationship Management through voice and email based support services and solutions. KGISL CRM can be easily integrated with asterisk to achieve operational efficiency.

Want to increase your customer engagement with CRM integration?

Want to increase your customer engagement with CRM integration?

Key Features

Click to call feature with easy CRM integration

Click-to-call from CRM dashboard

crm with call pop-up feature

Call Pop-up for both incoming and outgoing

crm with call logging feature

Call logs

crm with call recording feature

Call Recording

crm with missed call notification feature

Missed call notification

best crm for call center business

Quality monitoring and detail reports

Case Studies

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Let us know how can we help you?

Customer Service and Helpdesk CRM Solutions

WHAT CLIENT’S SAY ABOUT US

Dieter Fiegert,Fraport SkyLiners
Apostrophe

The communication to coordinate the scope of services and to clarify the commercial aspects was very good and efficient. The integration solution was implemented quickly and corresponded to the agreed scope of services. We are very satisfied with the cooperation.

Dieter Fiegert,Fraport SkyLiners

Mr. Anand Mital CEO, Shaadi.com
Apostrophe

We at Shaadi.com run our call centres on *astTECS servers – a customized product supplied and supported by *astTECS Bangalore. Around 10+ servers (up to Mar 2015) have been deployed

Mr. Anand Mital CEO, Shaadi.com 

Mr. Guru Prasad, CTO, Lifespan Wellness Pvt. Ltd
Apostrophe

We have been using *astTECS Call center dialer for about a year now and very happy to have this piece of technology for our business. ”

Mr. Guru Prasad, CTO, Lifespan Wellness Pvt. Ltd.