Cloud Telephony Solution – Simplifying Communications:

*astTECS Cloud Contact Center Solution with work from home option is a robust platform for all sizes of business that enables sales and support team to work from anywhere with utmost effectiveness. Fast and easy deployment. Easy manageable for remote or distributed workers.

Why *astTECS Cloud Contact Center Solution:

Budget-Friendly

Start your Call Center in Low Investment

Quick Setup

24Hrs & Easy Scalable

Single Number

Nationwide Single Number for Customers

Trunk Line Connection

Domestic Calling From PSTN

Omnichannel Solution

WhatsApp, Email, SMS, Webchat, Voice

UX Customization

Advanced Customized Screen & Reporting

*astTECS Cloud Contact Center Solution Offers:

*astDIAL – Mobile Call Center App Solution

astDial – Cloud Mobile Call Center Solution

*astDial is an App-based Mobile Call Center Solution that requires only Mobile, SIM, and Internet connection to set up. It enables the agent to operate from anywhere in Office or either at Home. Best suitable for Small Business & Call Centers having 5+  Agents.

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*astDIAL Plus – Advanced Mobile Call Center

astDial Plus – Cloud Mobile Call Center Solution

*astDial Plus is Advanced Mobile Call Center Solution that requires only Mobile, SIM, and Internet Connection to set up. It has inbuilt CRM and best suited for Small Call Centers & Business having 10+ Agents.

*astTECS VICI Dial Cloud Solution

vicidial - cloud dialer solution

*astTECS VICI Dial Cloud Solutions is a complete Call Center Solution that enables Flexible and Distributed Workforce. Agents can operate from Office or Home. It needs Mobile/Landline/PC and Internet best suited for Business & Call Centers having more than 20+ Agents.

*astMonitor - Agent Live Monitoring App

astMonitor Android Vicidial APP

*astMonitor The world’s first VICIdial Agent Monitoring Android-based application. Call center agents can now be monitored by a simple lightweight application. Takes less than 5 min to set up and absolutely free of cost.

Choose Cloud Deployment of Your Choice

We can deploy as per your business requirement

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Key Features:

Multi Dialer Options

Predictive, Progressive, Manual Dialing

Call Recording & Live Monitoring

ACD

Automatic Call Distribution

3rd Party Integration

SMS, Email, WhatsApp, CRM

Multi-level IVR

Interactive Voice Response

Report & Analytics

Customized Reports & Analytics

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