Features

Highlights

Get highlights on the status of all agents in your call center at a glance

 

Performance Reports

Detailed insights on each agent inbound and outbound call

 

24/7 Support

We really want to ensure that your issues are our priority

 

Dynamic Graph

Analysis of agents logged in, calls answered and total calls

 

Realtime CDR

Detailed view of calls with visualization of number of calls dropped / in queue.

 

Floor Concurrency

Get real time updates of agents, total drop calls and total calls

 

The world’s first ViciDial agent monitoring
Android based application

 

Super easy to configure

Our plugin play model makes the setup process easy and doable by anyone. You can be up and running in a few minutes

Free Updates!

We try to bring you more features with every update. Updates will always be free and available to all users

App Screens

Download Our App From Store

Nothing is more fascinating than having content right now, instantly. It would be amazing if you would like to try the app out in the playstore

CLICK TO DOWNLOAD FROM PLAYSTORE
CLICK TO DOWNLOAD CONFIGURATION FILE

Configuration instructions within Zip file.

Request a Demo

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