ViciDial Agent Monitoring Android/iOS based applicationREQUEST FOR DEMO

*astMONITOR - ViciDial Agent
Monitoring Application

Introducing *ast Monitor. The world first ViciDial Agent Monitoring Android/iOS
based application. Call center agents can now be monitored by a simple
lightweight application. Takes less than 5 min to set up and absolutely free of cost

ViciDial Agent Monitoring Android/iOS based applicationREQUEST FOR DEMO

*astMONITOR - ViciDial Agent
Monitoring Application

Introducing *ast Monitor. The world first ViciDial Agent Monitoring Android/iOS
based application. Call center agents can now be monitored by a simple
lightweight application. Takes less than 5 min to set up and absolutely free of cost

Features

Highlights Get all the highlights on the status of all agents

Get highlights on the status of all agents in your call center at a glance

 

Performance Reports Call Center Agent Monitoring Software with reporting system

Detailed insights on each agent inbound and outbound call

 

24/7 Support contact Center Agent Monitoring Software system with 24/7 global support

We really want to ensure that your issues are our priority

contact Center Agent Monitoring features

Dynamic Graph call Center Agent Monitoring software with data analytics

Analysis of agents logged in, calls answered and total calls

 

Realtime CDR call Center Agent Monitoring with Real time CDR feature

Detailed view of calls with visualization of number of calls dropped / in queue.

 

Floor Concurrency floor concurrency monitoring system

Get real time updates of agents, total drop calls and total calls

Features

Highlights highlights

Get highlights on the status of all agents in your call center at a glance

 

Performance Reports performance reports

Detailed insights on each agent inbound and outbound call

 

24/7 Support 24/7 SUPPORT

We really want to ensure that your issues are our priority

Dynamic Graph Dynamic search

Analysis of agents logged in, calls answered and total calls

 

Realtime CDR Real time CDR

Detailed view of calls with visualization of number of calls dropped / in queue.

 

Floor Concurrency Floor occurrency

Get real time updates of agents, total drop calls and total calls

The world’s first ViciDial agent monitoring
Android based application

 

Call Center Agent Monitoring Software with easy setup process

Super easy to configure

Our plugin play model makes the setup process easy and doable by anyone. You can be up and running in a few minutes

Free Updates!

We try to bring you more features with every update. Updates will always be free and available to all users

contact Center Agent Monitoring Software with free updates feature

App Screens

*astDIAL contact Center Agent Monitoring Software dashboard

Download Our App From Store

Nothing is more fascinating than having content right now, instantly. It would be amazing if you would like to try the app out in the playstore

Configuration instructions within Zip file.

Request a Demo

call center support service