Features

Highlights

Get highlights on the status of all agents in your call center at a glance

 

Performance Reports

Detailed insights on each agent inbound and outbound call

 

24/7 Support

We really want to ensure that your issues are our priority

 

Dynamic Graph

Analysis of agents logged in, calls answered and total calls

 

Realtime CDR

Detailed view of calls with visualization of number of calls dropped / in queue.

 

Live Call Listening

Admins can listen to agent calls in real-time through Mobile Application

 

The world’s first VICIdial agent monitoring
Android based application

 

HOW IT WORKS

Super easy to configure

The objective was to enable everyone to harness the power of mobile. Thus, simplicity in configuration was key. You can be up and running in just 5 steps

UPDATE

Free Updates!

Its our privilege to be able to provide ease of use to enable professionals to save time. Thus we will constantly be updating the apps to enable you to do more

SCREENSHOTS

App Screens

Download Our App From Store

Nothing is more fascinating than having content right now, instantly. It would be amazing if you would like to try the app out in the playstore

CLICK TO DOWNLOAD FROM PLAYSTORE
CLICK TO DOWNLOAD CONFIGURATION FILE

Configuration instructions within Zip file.

Request a Demo

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