Get highlights on the status of all agents in your call center at a glance
Detailed insights on each agent inbound and outbound call
We really want to ensure that your issues are our priority
Analysis of agents logged in, calls answered and total calls
Detailed view of calls with visualization of number of calls dropped / in queue.
Admins can listen to agent calls in real-time through Mobile Application
HOW IT WORKS
The objective was to enable everyone to harness the power of mobile. Thus, simplicity in configuration was key. You can be up and running in just 5 steps
Its our privilege to be able to provide ease of use to enable professionals to save time. Thus we will constantly be updating the apps to enable you to do more
Nothing is more fascinating than having content right now, instantly. It would be amazing if you would like to try the app out in the playstore
Configuration instructions within Zip file.
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Call Center Dialer
Cloud Call Center
ViciDial Agent Monitoring
Call Dictation System
Zen Desk Integration
What is PBX Phone System ?
What is Cloud PBX ?
What is Call Center Solution ?
What is Cloud Telephony?
What is IVR Solution ?
What is Omnichannel Contact Center ?
What is Call Center as a Service (CcaaS) ?
What is ViciDial ?
What is Automatic Call Distribution ( ACD) ?
(e-Waste Toll Free:1800-300-11777)
astTECS Communications Pvt. Ltd
No# 35, Krishna Reddy Layout,
Domlur, Bangalore – 560071,
Phone: +91 – 80 6640 6640
South India : +91 9900000966
Other States : +91 9742306888
For International : +91 9886914806
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