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Certified by RDSO (Research Design and Standard Organization)

IP based Train Control Communication System surpasses the existing legacy system of Analog devices and allows the controller’s office to work with touch screen console. Way stations can communicate on conference using advanced phone terminals over a modern IP infrastructure with recording capabilities as per RDSO guidelines. The VoIP based TCCS seamlessly integrates with any modern communication system as well as legacy analog systems. It is a future ready solution which can easily be used with any other IP based voice / data/ video applications.

features of tccs

Salient Features of TCCS

  • TEC certified hardware as per Govt. Guidelines .
  • Feature rich communication facility.
  • Integrates seamlessly with existing systems.
  • Easy integration with Omnibus analog communication circuit.
  • Unified infrastructure for data, voice and video communication with packet based IP Technology.
  • Integration with existing emergency communication system without existing emergency telephones.
  • Easy migration to future technologies to IPV6
  • Analysis / rectifications are possible even with remote access.
  • Visual indication of station status viz in use,busy or connected.
  • Centralised Communication and application server for call control / conferencing.
  • Provision for disaster recovery server
  • Central Gateway for controlling station integration with emergency communication

Features

For controller on his console

For station master on his phone

  • Single touch click call /disconnect and mute functionality.
  • Status of way station phone indication like busy free and not reachable in multi color mode
  • on controller console.
  • Information regarding way stations curently in conference.
  • Selective call, Group call & conference call functional on controller console.
  • Multiple group creation, Caller ID, Call history features.
  • Customized touch screen based PC inegrated as single unit, microphone and speaker.
  • Instant messaging and email facility with ASM and TPC and other S/C.
  • Unified Graphical User Interface (GUI) for section controller, emergency controller and other controllers.
  • Single equipment for all controls for both incoming and out going calls.
  • Distinct incoming call ring for incoming from section controller to alert the ASM even when he is busy, or not looking at the telephone screen.
  • ASM shall get incoming call alert from the section controller even if he is talking to
  • some other subscriber or when the phone handset is not re-placed properly on the cradle.
  • Features like caller ID, call log, missed calls etc. are provided.
  • Shortcut dialing buttons for dialing various controllers including section controller are provided.
  • Easy replacement of IP Phones during failure with auto provisioning.
  • Video call facility is optimal with video phones.

Architecture

architecture of tccs

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WHAT CLIENT’S SAY ABOUT US

saneej sebastian

We are very much glad to inform you that we covered our big day in a hassle-free way since there was *astTECS Team to assist us throughout our requirements in and out of the day.

Mr Saneej.Sebastian  Shanthibhavan palliative Hopital Pallissery, Thrissur  quotes icon

anand mital

We at Shaadi.com run our call centres on *astTECS servers – a customized product supplied and supported by *astTECS Bangalore. Around 10+ servers (up to Mar 2015) have been deployed

Mr. Anand Mital CEO, Shaadi.com  quotes icon

Guru Prasad

We have been using *astTECS Call center dialer for about a year now and very happy to have this piece of technology for our business. ”

Mr. Guru Prasad, CTO, Lifespan Wellness Pvt. Ltd.quotes icon

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Case Studies

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