Toll Free number, a term we have heard and read a lot about in ads, on the back packaged products, announcements and whatnot. Here we take a sneak peek at what it is. If you're new to the business, toll-free numbers are those calling numbers on which [...]
What is Interactice Voice Response (IVR)? Interactive Voice Response (IVR) an automated advanced telephony system technology that reads out a pre-recorded messages to guide the customer through a menu during a phone call and gathers the required information by allowing the caller to choose the correct option by key [...]
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