Contact Center as a Service (CcaaS)? Today businesses grow with dedicated and happy customers. This formula is well tested and documented. Companies today are trying to improve their customer support and thereby, adopting new methodology to the contact centers technology. Not long, Companies used to be more product and [...]
Vicidial - The Opensource gift to Call Center Industry Have you been looking for open-source software for your business and call centers that can interact with Asterisk-based IP PBX Phone System which can enable it to function as an inbound/outbound call center solution? If yes, then let us introduce [...]
Save on International Business Calls with VoIP Minutes Would you like to build your presence at an international level or are you already expanding in global markets? If so, VoIP technology can offer you a cost-effective and scalable solution. Usually, the transition to new and advanced technologies is an [...]
Announcing *astTECS Asterisk-based IP PBX Integration with Cisco IP Phones To be the best in the industry, you have to set your business up for success, and having the right business communication tools and equipment is essential to beat out the competition. With recent advances in technology and looking [...]
Announcement: *astTECS successfully developed VoIP based Train Control Communication System (TCCS) for Indian Railways Indian Railways is envisioned to update the existing analog communication system and implement VoIP based TCCS system which comes with additional features which improve communication between control office and station masters and addresses security issues. [...]
CRM/ERP/Google Docs/Teams/Slack Users–New Year Gift! Would you like to Click the number seen on your screen and immediately reach the person? The number could be from your CRM/ERP application or any website. Mark the number and Click – next minute, you start talking to the owner of that number. [...]
Panasonic, Siemens – EPABX Discontinued. What now? Traditional EPABX manufacturers are shutting their EPABX divisions. Siemens has done 8 years back and now Panasonic is following the suite. Is this the end of EPABX? Yes and No. EPABX as technology is very inflexible and unable to cope up with [...]
Upgrade existing PBX with Reliance Jio Reliance Jio / TATA / Airtel / Vodafone is providing SIP Trunks to enterprises packed with huge cost benefits for domestic as well as international calling. All the network providers offer these services through their NGN network, which is a pure end to [...]
Cloud Based Voice Logger Small businesses have always been reluctant in adopting new business communication tools and technologies. Some of the most common tools are IP PBX, Voice Logger, and GSM Gateways, etc. There can be several reasons behind it, but the common ones are what we have [...]
Why Open source IP PBX? The verdict is in. Limited business reach, fewer calls privacy, higher business cost, missing call center analytics, limited data security, no customization are some of the challenges when it comes to the adoption of business communication equipment such as IP PBX. IP PBX [...]
