Engaging Customers with Open Source CRM
Engaging Customers with Open Source CRM Communications Today Ref: http://www.communicationstoday.co.in/perspective/15086-engaging-customers-with-open-source-crm Date : Sep, 2017 “To ensure customer loyalty and retention, CRM has emerged as an essential tool, especially in verticals like: hospitality, telecom, BFSI, education, hospitals, and retail." Dr Devasia Kurian , CEO , *astTECS As organizations prioritize customer [...]
