A leading recruitment outsourcing firm managing high-volume hiring for major delivery and logistics brands was struggling to engage over 7 lakh riders each month with a small calling team. To overcome this challenge, the firm implemented a fully automated AI Voice Bot Solution capable of handling multilingual conversations, large-scale outbound calling, and real-time engagement.

This case study highlights how Voicebot transformed their recruitment workflow — from manual calling to automated, intelligent outreach — resulting in improved efficiency, increased rider engagement, and faster processing of interested candidates. With real-time classification of responses, automated follow-ups, and 24×7 calling capability, the organization achieved scalability and consistency without adding manpower.