Cloud-based solutions are web-based software that is hosted over the cloud for handling incoming and outgoing calls. It can be accessed from anywhere, doing away with the need for physical infrastructure. It requires little upfront money and guarantees seamless customer interaction through various channels for a better customer experience.
Cloud-based solutions are web-based software that is hosted over the cloud for handling incoming and outgoing calls. It can be accessed from anywhere, doing away with the need for physical infrastructure. It requires little upfront money and guarantees seamless customer interaction through various channels for a better customer experience.
Auto / Predictive Dialer
A software tool that utilizes algorithms to automatically dial phone numbers and connect agents to live calls by predicting agent availability.
Inbound Dialer / ACD
A system that routes incoming calls to the most appropriate agent or department based on pre-defined rules.
Hybrid Dialer
A combination of the auto/predictive dialer and the inbound dialer/ACD, which can handle both outbound and inbound calls.
astDIAL
Open-source auto-dialer for Asterisk PBX to make outbound calls from pre-configured lists or real-time database integration.
astDIAL Reception
Inbound call handling module for astDIAL that routes calls to agents based on rules and provides caller ID information.
Missed Call
Customers express interest with a free call, and businesses respond via SMS, IVR, or call using missed call service.
Bulk Voice CallSending pre-recorded messages to a large group of recipients simultaneously.
Predictive Dialer
Software that automatically dials numbers and connects agents to live calls for maximum productivity.
Missed Call
Customers express interest with a free call, and businesses respond via SMS, IVR, or call using missed call service.
Omni Channel Help Desk
Support system with integrated communication channels for efficient customer interactions.
Click 2 Call
It initiates phone calls with a single click, often used for convenient communication with businesses.
Office PBX
Phone system for internal and external communication with advanced features like call routing and voicemail.
Auto / Predictive Dialer
Software that automatically dials numbers and connects agents to live calls for maximum productivity.
astDIAL
Open-source auto-dialer for Asterisk PBX to make outbound calls from pre-configured lists or real-time database integration.
Bulk Voice Call
Sending pre-recorded messages to a large group of recipients simultaneously.
Office PBX
Phone system for internal and external communication with advanced features like call routing and voicemail.
astDIAL Reception
Inbound call handling module for astDIAL that routes calls to agents based on rules and provides caller ID information.
Missed Call
Customers express interest with a free call, and businesses respond via SMS, IVR, or call using missed call service.
Call Center Application
Zero Infrastructure Calling Solution
Bulk Calling Solution
CRM / Help Desk
Cold Calling Solution for Business
Incoming Calls Solution for Business
Call Center Application
Zero Infrastructure Calling Solution
Bulk Calling Solution
CRM / Help Desk
Cold Calling Solution for Business
Incoming Calls Solution for Business
WHAT CLIENT’S SAY ABOUT US
“Yural Tech Solution contacted *astTECS for a home solution for a client which helped us to be where we are today. Our account manager has helped us choose the system that was right for our business by deploying and maintaining a Call Center solution with advanced features at an affordable cost. The Technical team is always ready for us. We are very pleased with their professional, knowledgeable assistance in setting up and troubleshooting the system. We definitely recommend their services.”
–Mr. Emmanuel Agbashie, MD Yural Technology Solution, Ghana 
“We were looking for a customised IP-PBX solution matching our business requirements. We tried multiple vendors but *astTECS were the one whom we gained confidence to execute our mission. They were very much professional and got a sheer amount of experience in providing cutting edge solution to all our business needs. I highly recommend the service of *astTECS to organisations who are looking for business solutions.”
–Sujith Arangan, IS Manager V moksha Technologies, Bangalore
I would like to take this opportunity to thank *astTECS for the smooth transition of our Call Center, we have recently had a call center dialer from *astTECS which is not only efficient & faster, but we are also saving money each month. With the help of efficient, patient & professional training we quickly learned how to use the new system. I have no hesitation in recommending your services to my friends and other business contacts.
–Mr. Sheikh Suhaim Al Thani, Managing Director , Al-Bidda for Debt collection, Qatar
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