*astTECS IP PBX delivers an ideal communication solution for organizations of all sizes seeking to enhance their business interactions. Leveraging AI and built on open-source technology, our IP PBX systems feature advanced capabilities for smooth and efficient communication. These future-proof solutions integrate seamlessly with third-party applications and existing telecom infrastructures, providing businesses with the flexibility, innovation, and competitive edge they require. Our products are TEC certified by the Department of Telecommunications (DoT), Government of India, and we take pride in being the first open-source telecom company to receive this certification.
Features that make *astTECS IP PBX stand out
IVR with Conversational AI
It features an AI-driven IVR system that can recognize and process natural language input from customers. This enhances the caller experience by providing prompt information and effectively directing calls to the appropriate departments.
Intelligent call management
It utilizes artificial intelligence and advanced call-routing algorithms to enhance the management of both outbound and inbound calls within an organization’s communication system. This ensures that calls are directed quickly and accurately to the right individuals or departments.
Auto attendant with a virtual assistant
*astTECS integrates an auto attendant with an online assistant to facilitate automated call management and support, enhancing communication and elevating customer service while increasing operational efficiency.
Smartphone as an extension
It now enables mobile phone connectivity via WiFi using the SIP extension, allowing you to make and receive calls while freely moving throughout the premises or in nearby locations.
Web-based receptionist console
It offers users real-time, precise insights into PBX operations. With its advanced features, it facilitates more efficient and effective management while maintaining high-quality monitoring.
Video calling & conferencing
It delivers a premium video calling experience that only requires video cameras. Presenters and participants can effortlessly stream videos online using either built-in or external webcams.
Audio conference bridging
With an integrated audio conferencing feature, *astTECS IP PBX enables participants to conduct secure conference calls protected by an encrypted password. It accommodates multi-party calls with six or more participants, and the Talker Optimization feature mutes those who are not speaking, significantly reducing background noise during discussions.
Seamless integration with Third-party technologies & other applications
Our solution easily integrates with a diverse array of third-party technologies, including email, SMS, WhatsApp, social media, chat, CRM, PMS, HMS, ERP, and more. Additionally, it connects effortlessly with your current PBX systems, ensuring seamless communication.
Distributed office setup
The *astTECS distributed office setup enables you to link multiple offices or branches, ensuring effective communication among them. This solution removes the expenses related to site-to-site calls and allows for centralized management from one location.
Voice Logger
It features integrated call recording software that lets you capture both inbound and outbound calls for quality assurance and dispute resolution. You can filter the recordings based on criteria such as origin, destination, date, and duration for convenient access.
Features that make *astTECS IP PBX stand out
IVR with Conversational AI
It features an AI-driven IVR system that can recognize and process natural language input from customers. This enhances the caller experience by providing prompt information and effectively directing calls to the appropriate departments.
Intelligent call management
It utilizes artificial intelligence and advanced call-routing algorithms to enhance the management of both outbound and inbound calls within an organization’s communication system. This ensures that calls are directed quickly and accurately to the right individuals or departments.
Auto attendant with a virtual assistant
*astTECS integrates an auto attendant with an online assistant to facilitate automated call management and support, enhancing communication and elevating customer service while increasing operational efficiency.
Smartphone as an extension
It now enables mobile phone connectivity via WiFi using the SIP extension, allowing you to make and receive calls while freely moving throughout the premises or in nearby locations.
Web-based receptionist console
It offers users real-time, precise insights into PBX operations. With its advanced features, it facilitates more efficient and effective management while maintaining high-quality monitoring.
Video calling & conferencing
It delivers a premium video calling experience that only requires video cameras. Presenters and participants can effortlessly stream videos online using either built-in or external webcams.
Audio conference bridging
With an integrated audio conferencing feature, *astTECS IP PBX enables participants to conduct secure conference calls protected by an encrypted password. It accommodates multi-party calls with six or more participants, and the Talker Optimization feature mutes those who are not speaking, significantly reducing background noise during discussions.
Seamless integration with Third-party technologies & other applications
Our solution easily integrates with a diverse array of third-party technologies, including email, SMS, WhatsApp, social media, chat, CRM, PMS, HMS, ERP, and more. Additionally, it connects effortlessly with your current PBX systems, ensuring seamless communication.
Distributed office setup
The *astTECS distributed office setup enables you to link multiple offices or branches, ensuring effective communication among them. This solution removes the expenses related to site-to-site calls and allows for centralized management from one location.
Voice Logger
It features integrated call recording software that lets you capture both inbound and outbound calls for quality assurance and dispute resolution. You can filter the recordings based on criteria such as origin, destination, date, and duration for convenient access.
Why *astTECS IP PBX in Mumbai?
Cost Effective: Since *astTECS is built on Open source technology, it is doesn’t require a license fee and quite affordable for every business and save upto 80% on telecom expenses
Easy Customisation: *astTECS IP PBX can be customised as per your business requirements
Scalable: Easy scalable as your business grows
Insight and Analytics: Advanced call record dashboards and call details reports
Reliability: best in 99.9 % uptime ensures your business continuity
Excellent Support: 24 /7 Global support via call, email, chat
Why *astTECS IP PBX in Mumbai?
Cost Effective: Since *astTECS is built on Open source technology, it is doesn’t require a license fee and quite affordable for every business and save upto 80% on telecom expenses
Easy Customisation: *astTECS IP PBX can be customised as per your business requirements
Scalable: Easy scalable as your business grows
Insight and Analytics: Advanced call record dashboards and call details reports
Reliability: best in 99.9 % uptime ensures your business continuity
Excellent Support: 24 /7 Global support via call, email, chat
Our customised solutions for different industries
IP PBX Architecture
*astTECS IP PBX with 360° Advanced Dashboard
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