*astTECS provides the best call center solutions in Bangalore and across the globe. *astTECS call center solution is based on open source technology and is available both on premise and on cloud. It is highly scalable and customisable to suit all your business requirement.
As *astTECS Call center solution is built on Open source VICIdial software , the solution is easily integrate with third party software – CRMs , SMS, Email , Whatsapp etc
Why *astTECS Call Center Solution
Omnichannel Solution
Omnichannel Solution – Interact with the customer from multiple channels via calls, text, webchats, web call, social media, email etc. to improve customer engagement.
Seamless Integration
Seamless Integration with 3rd Party Software – CRM, SMS, Email, Whatsapp etc
Reporting and monitoring
Reporting and monitoring with AI to provide real-time insight into your agent’s activities and performance
24/7 Support
We provide 24×7 support around Globe for any product and service-related queries
UX Customisation
UX Customisation: Customize the solution as per the business needs with customised dashboards
Key Features
Inbound & Outbound Dialer
Automatic Call Distribution
Inbuilt IVR
Call recording
CRM/ WhatsApp/ SMS integration
Voice Blasting
Voicemail to email
Live monitoring & reporting
Trusted by 4500+ Brands across 45+ Countries
Our Presence
Contact us
Mobile Number: +91 9900000966
Phone Number : +91 80 6640 6640
Email Id: sales@asttecs.com
Website: www.asttecs.com
Address: No# 35, Krishna Reddy Layout,