*astTECS provides the best call center solutions in Bangalore and across the globe. *astTECS call center solution is based on open source technology and is available both on-premise and on the cloud. It is highly scalable and customizable to suit all your business requirements.
As *astTECS Call center solution is built on Open source VICIdial software, the solution is easily integrated with third-party software – CRMs, SMS, Email, WhatsApp etc
Why *astTECS Call Center Solution
Omnichannel Solution
Omnichannel Solution – Interact with the customer from multiple channels via calls, text, webchats, web call, social media, email etc. to improve customer engagement.
Seamless Integration
Seamless Integration with 3rd Party Software – CRM, SMS, Email, Whatsapp etc
Reporting and monitoring
Reporting and monitoring with AI to provide real-time insight into your agent’s activities and performance
24/7 Support
We provide 24×7 support around Globe for any product and service-related queries
UX Customisation
UX Customisation: Customize the solution as per the business needs with customised dashboards
Key Features
Inbound & Outbound Dialer
Automatic Call Distribution
Inbuilt IVR
Call recording
CRM/ WhatsApp/ SMS integration
Voice Blasting
Voicemail to email
Live monitoring & reporting
Deployment Options
Available In Both Premise and cloud Base
Live Dialer Dashboard – 360° Verticals
Add on service
We Provide VOIP Minute with HD Voice Quality, 91% Cost Saving on International Calls with Global 24*7 Support Solutions.
Trusted by 4500+ Brands across 45+ Countries
Our Presence
Contact us
Mobile Number: +91 9900000966
Phone Number : +91 80 6640 6640
Email Id: sales@asttecs.com
Website: www.asttecs.com
Address: No# 35, Krishna Reddy Layout,
