CLICK TO CALL
Simplify your outbound call process by calling directly
from CRM, ERP etc with *astTECS Click to Call solution
What is Click to Call?
Click to Call is a web-based platform for making outbound calls. It lets you dial a customer’s number by just clicking on it, without manually dialing. It helps increase the agent’s productivity by saving time in the outbound calling process and eliminating calling errors.
Why Click to Call feature for your call center?
- Save Time
- Speeds up the workflow
- No manual dialling
- Improved customer engagement
- No dialling Errors
- Improved lead conversion
Our key features
Call Recording
All the outbound call will be recorded for monitor and quality purpose.
Number Masking
Agent number will be mask to customer. Also customer number can also be hidden from agent on request.
Easy Call Tracking
Track all your customer interactions with *astTECS click to talk solution.
Real Time Report
Get detailed reports and analyze real-time data on call logs, and agent performance from the dashboard.
CRM integration
Easy integration with all enterprise grade CRM – Zoho, Freshdesk, Leadquared, Salesforce, Vtiger, Sugar CRM, Zendesk, Microsoft Dynamics and more
Have a question on the *astTECS Click to Call Solution?
Contact USHow Click to Call works?
- Admin uploads and assigns the data to the CRM
- Agent log’s into the CRM and dials assigned numbers with a click
- Admin gets analytical & detailed reports in the CRM
Call flow in Click to Call system
WHAT CLIENT’S SAY ABOUT US
We are very much glad to inform you that we covered our big day in a hassle-free way since there was an *astTECS Team to assist us throughout our requirements on and off the day.
–Mr. Saneej.Sebastian Shanthibhavan Palliative Hospital, Pallissery, Thrissur 
We at Shaadi.com run our call centres on *astTECS servers – a customized product supplied and supported by *astTECS Bangalore. Around 10+ servers (up to Mar 2015) have been deployed
–Mr. Anand Mital, CEO, Shaadi.com
We have been using *astTECS Call center dialer for about a year now, and very happy to have this piece of technology for our business. ”
–Mr. Guru Prasad, CTO, Lifespan Wellness Pvt. Ltd.
Let Us Know How Can We Help You?
