Cloud IP PBX Phone System
Effortless Business Communication, Anytime, Anywhere.
*astTECS Cloud PBX Solution is your Office on the go
Starts @ Rs.150/User (Min. User Limit)
Drawbacks of missing Business Calls
Lost Revenue Opportunities
- Every missed call could mean a missed sale, new customer, or partnership.
- Especially critical for inbound sales calls, which usually have higher conversion potential.
Poor Customer Experience
- Customers expect quick and reliable communication.
- Unanswered calls create frustration and give the impression of being ignored or undervalued.
Cloud-based IP PBX from *astTECS
*astTECS Cloud-based IP PBX (Private Branch Exchange) is a virtual phone system hosted on the *astTECS cloud that uses VoIP (Voice over Internet Protocol) to manage and route business calls. It has indeed become a popular choice for businesses looking to streamline their communications. With the *astTECS cloud-based PBX solution, companies can ensure that their business calls are not being missed because of the following features:
- Rated 4 data center infrastructure ensuring maximum uptime and continuity (99.9%) even during local outages.
- Missed Call Reports to capture all slipped-out calls, ensuring re-connection.
- Voice Mail allows your customers to leave messages when agents are unavailable.
- Voice Mail to Email will let you get the customer message in your inbox.
- Extensions Anywhere – Employees can use desk phones, softphones, or mobile phones.
Why *astTECS Cloud PBX Phone System?
Voice Recording
Voice Recording provides businesses with a powerful tool to capture and store all incoming and outgoing calls. This feature ensures that every conversation is securely recorded for quality assurance, compliance, training, and performance analysis.
Work from home – stay connected anytime, anywhere!
Empower your employees with seamless voice communication from anywhere. With *astTECS Cloud PBX, they can make or receive calls using their business number on any device—desktops, laptops, smartphones, or softphones. Enable teams to connect and collaborate effortlessly, whether in the office or working remotely.
Missed Call Report & Call Back
Cloud IP PBX system ensures no customer interaction is overlooked. This feature automatically tracks and generates reports of all missed calls, allowing agent to identify and address missed opportunities quickly.
Call detail reports and analytics
Obtain real-time reports and analytics on all business communications to gain actionable insights for your phone usage. Benefit from flexible and customizable dashboards tailored to meet your specific business requirements.
Call Conference – Meet me & Dialogue
Bring your team together on a single platform that enables seamless communication and collaboration. Hold important meetings with stakeholders and potential clients from anywhere, eliminating the need for travel expenses.
Voice Recording
Voice Recording provides businesses with a powerful tool to capture and store all incoming and outgoing calls. This feature ensures that every conversation is securely recorded for quality assurance, compliance, training, and performance analysis.
Work from home – stay connected anytime, anywhere!
Empower your employees with seamless voice communication from anywhere. With *astTECS Cloud PBX, they can make or receive calls using their business number on any device—desktops, laptops, smartphones, or softphones. Enable teams to connect and collaborate effortlessly, whether in the office or working remotely.
Missed Call Report & Call Back
Cloud IP PBX system ensures no customer interaction is overlooked. This feature automatically tracks and generates reports of all missed calls, allowing agent to identify and address missed opportunities quickly.
Call detail reports and analytics
Obtain real-time reports and analytics on all business communications to gain actionable insights for your phone usage. Benefit from flexible and customizable dashboards tailored to meet your specific business requirements.
Call Conference – Meet me & Dialogue
Bring your team together on a single platform that enables seamless communication and collaboration. Hold important meetings with stakeholders and potential clients from anywhere, eliminating the need for travel expenses.
Upgrade your business communication with *astTECS cloud IP PBX phone system
Book a Free DemoExclusive Pricing Plans Tailored for Your Growth and Success
Micro
Rs. 400
per user/month
✔ Minimum 10 users
✔ 4,000 Free minute credits
✔ 50 Paise call charge post free credits
✔ Quarterly payment
✔ 1 DIDs
✔ 1 Month voice recording
✔ 3 Months call logs/call detail report
✔ 30 Voicemails to email
✔ 3 Tickets support
Small
Rs. 200
per user/month
✔ Minimum 20 users
✔ 4,000 Free minute credits
✔ 45 Paise call charge post free credits
✔ Quarterly payment
✔ 2 DIDs
✔ 2 Month voice recording
✔ 3 Months call logs/call detail report
✔ 60 Voicemails to email
✔ 3 Tickets support
Medium
Rs. 150
per user/month
✔ Minimum 30 users
✔ 20,000 Free minute credits
✔ 40 Paise call charge post free credits
✔ Quarterly payment
✔ 3 DIDs
✔ 3 Month voice recording
✔ 3 Months call logs/call detail report
✔ 150 Voicemails to email
✔ 4 Tickets support
Compare Plan Features
| Features | Micro | Small | Medium |
|---|---|---|---|
|
IVR |
✔ |
✔ |
✔ |
|
Call transferring |
✔ |
✔ |
✔ |
|
Analytical dashboard |
✔ |
✔ |
✔ |
|
Daily Missed Call Report (in email) |
✘ |
✔ |
✔ |
|
Call forwarding |
✘ |
✔ |
✔ |
|
Restrict outgoing calls |
✘ |
✘ |
✔ |
|
Call barge |
✘ |
✘ |
✔ |
|
Call picked for other extension |
✘ |
✘ |
✔ |
Features of Cloud IP PBX Phone System
Multi-Level IVR
Voice Logger
Distributed Office Setup
Call Routing
Web-Based Receptionist Console
Audio Conferencing
Voice Mail- Email
Live Call Monitoring & Barge-in
Call Detail Report
Discover the future of Business Communication with *astTECS cloud IP PBX phone system
Book Your Free DemoIntegrate Seamlessly with 30+ Applications
Architecture
Cloud IP PBX Solution Available with *astTECS
| Feature | Pure Cloud PBX | Hybrid Cloud PBX |
|---|---|---|
|
System |
Entire phone system hosted in the *astTECS cloud, including your application & Trunk Lines. No on-site PBX hardware required. |
PBX application is hosted on *astTECS cloud platform whereas trunk lines are at customer premise. You can also migrate your existing telephone line to *astTECS Data Center for more secure connection. |
|
Infrastructure |
100% offsite, hosted on *astTECS data center. |
PBX on *astTECS data center + Trunk at Client’s location |
|
Deployment |
Quick, simple setup via internet connection. |
Requires technical expertise, networking capabilities, and security applications like Firewall and VPN. |
|
Maintenance |
*astTECS handles all updates, patches, and security. |
*astTECS supports the PBX features, whereas local IT team (at client’s location) is responsible for managing Trunk connectivity & security. |
|
Cost |
Lower upfront cost (subscription-based), no investment on server hardware. |
Initial cost on GSM / PRI / SIP gateway, and Firewall to make the trunk accessible. But good for businesses that want to maximize ROI with very high call volume. |
|
Best For |
Businesses that want to eliminate hardware, reduce IT overhead, and support remote teams. |
Businesses that already own their Phone lines or would like to own the Phone lines in future. |
Advantages
Lower Cost
Our Solutions for Different Industries
Take your communication to the next level with *astTECS cloud IP PBX solution
Book A Free Demo NowFrequently Asked Questions
Is there any maintenance require for a cloud PBX system?
In a cloud PBX solution, all maintenance, updates are taken care by the service providers. You don’t need to allocate IT resources to fix any issues occurred. This is strongest reasons to choose a purely cloud-based solution as it does not incur any maintenance cost.
What should I consider while choosing cloud PBX phone system?
You should look for a Cloud PBX that provides similar quality and security of on-premises solutions with the flexibility and simplicity of modern communications. Cloud PBX that offers all useful features like voicemail, chat, fax, text, and video conferencing with no extra cost. *astTECS Cloud PBX offers all the advanced features as in the Premise solution.
What is the cost of cloud PBX?
Cloud PBX requires only minimum investment to get started, and you pay only on monthly subscription fees. You will have greater flexibility in choosing a cheaper business phone line option with SIP trunking. Also you don’t need to pay additional fees for maintenance and software, hence eliminates the need for additional dedicated IT staff to manage and maintain the system.
What are the trunks required for Cloud PBX?
Trunks can be used as PRI / SIP / GSM / VOIP, and VPN is Optional. In pure cloud deployment, trunks are taken care of by the provider, while in Hybrid you can use your existing trunk lines.
Do you provide VoIP minutes for international callings?
Yes, we do provide VoIP minutes solution which has HD voice quality, A-Z countries with very attractive prices and flexible pulse rates to choose from.
What will happen if there is no internet connection?
Loss of Internet or a catastrophic event has no effect on operations because calls can be sent to voicemail or a mobile phone. This is because the *astTECS PBX has redundancy within an off-site facility that has safeguards, including backup power sources.
I have more questions regarding cloud PBX. How can I contact you?
For any queries on call center solutions for your business, please call us at 080 -6640 6640 or email [email protected]
What hardware do I need?
You can receive and make calls by installing softphones on computers.
Optional hardware that you can use are: IP phones, headsets, routers, and Ethernet cables.
Can the system scale with my business?
List most cloud-based systems, astTECS Cloud PBX supports easy scaling—adding or removing users, increasing or reducing channels, or changing DID (numbers) based on business demand.
Does it integrate with my CRM or helpdesk software?
*astTECS cloud PBX supports open API, and can share and receive data with any 3rd party application, including your CRM, ERP, or any other application.
How do I manage multiple locations or remote teams?
*astTECS Cloud PBX can be accessed at multiple location and by remote teams either by Whitelisting their static network IP, or by VPN services.
What are the business benefits of moving PBX to the cloud?
Some of the biggest advantages of moving your PBX to the cloud and eliminating the need to manage an on-premise PBX server is:
- No more dependency on in-house IT experts for PBX maintenance.
- No time spent on routine tasks like software updates, patches, and monitoring.
- No need to plan and maintain backup systems for call data.
- Security, uptime, and disaster recovery are handled by the provider.
This frees up your IT team to focus on strategic initiatives rather than day-to-day PBX administration.
Let Us Know How Can We Help You?
