Upgrade existing PBX with Reliance Jio Reliance Jio / TATA / Airtel / Vodafone is providing SIP Trunks to enterprises packed with huge cost benefits for domestic as well as international calling. All the network providers offer these services through their NGN network, which is a pure end to end [...]

DoTs Regulatory - Gift for Call Centers In the early nineties, BPOs seemed to be a good business case for Indian Geography. However, the then existent high call rates killed the cost advantage of the cheap labor available in the country. Not to forego this opportunity, the government gave [...]

4 VoIP Security Threats you must be aware of Global Unified Communication is growing every year, with revenues and valuation reaching new heights. The linear growth in unified communication and advancement in technology seems unstoppable, but it doesn’t mean that old barriers that once held back many businesses to implement [...]

Unified Communication Trends in 2020 Not so long ago, artificial intelligence, video-enabled devices and virtual assistants were ambitious concepts edging on the ridiculous. But today, unified communication has been enabled with these technologies. Adopting unified communication trends are top priorities for business owners in 2020. When it comes [...]

Omnichannel Contact Center - Ultimate Solution to Increase Customer Engagement The Digital Marketing trends report by Adobe and Econsultancy asked companies to indicate the most exhilarating opportunity for their organization in upcoming years - the answer was the same once again. Any guess, what is the most exhilarating opportunity [...]