Omnichannel Contact Center - Ultimate Solution to Increase Customer Engagement The Digital Marketing trends report by Adobe and Econsultancy asked companies to indicate the most exhilarating opportunity for their organization in upcoming years - the answer was the same once again. Any guess, what is the most exhilarating opportunity [...]
What is Unified Communication? In ancient times, drums and smoke signals were used to transmit messages in the forest. Early experiments with telegraph in 1809 marked the start of using technology in telecommunication. The famous first telephone conversation between Graham and Watson, where “Mr. Watson, come here, I [...]
First Open Source Telecom company to get TEC certification On 28-Nov-2019, *astTECS E-Series IP PBX got TEC certification from Telecommunication Engineering Center which functions under the Department of Telecommunications, Government of India. Equally significant is that *astTECS is the first open-source telecommunications company to get the TEC Certification. Lt. Col. [...]
7 Reasons To Adopt Open Source Technology In 2020 The debate whether the companies should adopt the Open Source or Proprietary products continues. For many businesses, it may not be easy to reach the right “product“ decision, even though it could be making a huge difference in their [...]
What is Interactice Voice Response (IVR)? Interactive Voice Response (IVR) an automated advanced telephony system technology that reads out a pre-recorded messages to guide the customer through a menu during a phone call and gathers the required information by allowing the caller to choose the correct option by key [...]
*astTECS- A quick look on the Company At *astTECS we are continuously working towards innovations in technology and progressing to move to the next architecture of communications with Asterisk based telephony solutions that can support the growing demands of technology environment. We have been successful in offering Asterisk based [...]
*astTECS launches video conferencing solution Read complete interview of Mr. L. Wilson conducted by ITVARNEWS ITVar News: What is the big focus for *astTECS in India as well as globally? Levis Wilson: At *astTECS Communications, we are focused on driving our company's transformation to a complete Asterisk based technology [...]
Channel Partners are the building blocks for *astTECS Read complete interview of Mr. Lewis Wilson, Chief Operating Officer, *astTECS; conducted and published by VARIndia Posted for June 2012 edition Please elaborate on *astTECS journey in India and its achievements? *astTECS is continuously working towards innovations in technology and progressing [...]
Asttecs plans to conduct partner meets, road shows Interview appeared in The DQWeek magazine Date: 4 July, 2012 Bangalore Asttecs, a leader in manufacturing of telecommunication equipments, has planned to conduct partner meets across the country. The move aims to expand the company's business and support to its customers. [...]
*astTECS launches video conferencing solution ~ Published by Telecom Lead India. Date:2012-08-02 11:25:20, India Telecom Lead India: The Bangalore-based *astTECS has launched its video conferencing solution integrated in *astTECS IP-PBX. The company is trying to leverage guidelines in the National Telecom Policy 2012. This point to point and multi-point, [...]
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