At *astTECS, we understand the unique challenges the jewellery industry faces in managing data and daily operations efficiently. That’s why, we bring you a powerful CRM solution with a fully integrated phone system, designed specifically to address these challenges. Our CRM simplifies processes, enhances operational efficiency, and elevates customer satisfaction, empowering your business to thrive in a competitive market.
We recognize the specific difficulties that jewllery industry encounters when it comes to effectively managing their day-to-day operations. That’s why we have developed a comprehensive CRM solution tailored to meet these challenges head-on. We aim to provide you with the necessary tools and features to simplify your processes and elevate customer satisfaction. We understand the unique needs of your industry and are here to support you every step of the way.
Let’s explore the key features our CRM
Customer Data Management
Maintain detailed customer profiles that capture essential information such as Preferences, Purchase history & Significant Occasions like important dates and milestones for personalized engagement. Segment your customer effectively by Demographics, Purchasing Patterns, Leads and Current Clients, Store Visits.
Activity Management
Effortlessly track all your activities with our CRM, including: Telecalls, WhatsApp Messages, Emails, Meetings, Online Purchases, store Visits. Our system ensures that you have a complete overview of every interaction, streamlining your workflow and enhancing productivity.
Marketing Automation
Streamline your marketing efforts with automated features designed to boost engagement and sales in Festive Sales Offers, Birthday and Anniversary Reminders, New Offers & Discounts. Our marketing automation tools help you maintain a consistent and impactful connection with your customers, driving higher engagement and increased sales.
Analytics and Reporting
Our CRM provides valuable insights through comprehensive data analytics and reporting – sales Performance, Tele-Callers Performance, Purchase History of customers and their preferences. These reports enable you to make informed, data-driven decisions that drive your business forward.
Let’s explore the key features of a jewellery industry CRM
Customer Data Management
Keep thorough customer profiles that include information on their preferences, past purchases, and significant occasions. Divide up your clientele according to their demographics, purchasing patterns, leads, current clients, and store visits.
Activity Management
Easy activity tracking – Telecalls, WhatsApp, Emails, Meetings, online purchase, site visits etc.
Marketing Automation
Festive sales offers, reminders on birthdays, anniversary and new offers & discounts.
Analytics and Reporting
CRM offers valuable insights through data analytics and reporting, Sales performance, Tele-callers performance, Purchased history and preference of clients. These reports help in making data-driven decisions.
Benefits of having CRM Solution for jewellery industry
Increased Efficiency
Save time and resources by streamlining and automating procedures. Simplify processes and concentrate on providing outstanding customer service.
Data-Driven Decision Making
Get complete analytics and data to make wise business decisions. Learn more about the performance of your inventory, sales trends, and consumer behaviour.
Enhanced Customer Experience
A jewellery CRM facilitates individualised contact and provides customised suggestions by keeping track of purchase history, personal preferences, and significant occasions like birthdays and anniversaries.
Improved Communication
Centralise client information to facilitate efficient departmental collaboration and a smooth client experience.
Benefits of having CRM Solution for Jewellery Industry
Increased Efficiency
Save time and resources by streamlining and automating procedures. Simplify processes and concentrate on providing outstanding customer service.
Data-Driven Decision Making
Get complete analytics and data to make wise business decisions. Learn more about the performance of your inventory, sales trends, and consumer behaviour.
Enhanced Customer Experience
A jewellery CRM facilitates individualised contact and provides customised suggestions by keeping track of purchase history, personal preferences, and significant occasions like birthdays and anniversaries.
Improved Communication
Centralise client information to facilitate efficient departmental collaboration and a smooth client experience.
Manage your CRM with Advanced Dashboard
Let us know how can we help you?
