AI IP PBX Solution in African Countries
Nigeria | Ghana | Kenya | Uganda | Botswana | Egypt | South Africa
Empowering Business Communication with AI Technology
AI IP PBX Solution in African Countries
Nigeria | Ghana | Kenya | Uganda | Botswana | Egypt | South Africa
Empowering Business Communication with AI Technology
*astTECS AI IP PBX is the best solution for any organisation of any size wishing to improve business communication. We provide AI-powered IP PBX systems built on open-source technology that include all advanced capabilities for seamless communication. Our future-ready solutions are effortlessly linked with any third-party applications and existing telecom infrastructure, allowing organisations to be more flexible, innovative, and competitive. *astTECS products are TEC certified by the DoT, Govt of India and we are the first Open Source telecom company to receive certification.
Features that make our AI IP PBX stand out
AI Voice Bots
These powerful virtual assistants driven by AI improve customer service by automating tasks and providing real-time information through voice interactions.
Natural Language Processing (NLP):
This enables an AI-powered PBX to recognise human voices and translate them into languages, resulting in sophisticated capabilities such as speech identification, sentiment analysis, and intelligent conversation management in customer engagements.
IVR with Conversational AI
It offers an in-built IVR solution that employs artificial intelligence to identify customers natural language input and improve caller contact by giving timely information and efficiently routing calls.
Intelligent call management
It employs artificial intelligence and innovative call-routing algorithms to optimise the process of handling both outbound and inbound calls within an enterprise communication system. It ensures that calls are routed efficiently to the right persons or departments.
Auto attendant with virtual assistant
*astTECS combines an auto attendant function with an online Assistant to provide automated call handling and support, streamlining communication to improve customer service and efficiency.
Smartphone as an extension
It is now ready to connect with cell phones over WiFi using the SIP extension. This function allows you to make and receive calls while walking about the premises or at a nearby place.
AI Chatbots
*astTECS now offers AI Chatbots that can be easily integrated into other software systems. They can take advantage of artificial intelligence to participate in intelligent conversations that help customers get assistance and deliver information more efficiently and quickly.
Voice Logger
It comes with built-in call recording software that allows you to record both inbound and outbound calls for quality assurance and dispute settlement. Files can be filtered based on their origin, destination, date, and duration.
Web-based receptionist console
It enables the user to obtain precise information about PBX operations in real-time. By improving its capabilities, it helps the user operate more efficiently and effectively while monitoring quality.
Video calling & conferencing
It is a top-notch video caller. Only video cameras are required. Presenters and many participants can use the built-in or external webcams to upload videos to the internet.
Audio conference bridging
With a built-in audio conference feature, *astTECS IP PBX allows participants to hold conference calls by using an encrypted password. It can be used for multi-party conferences with six or more participants. The talker Optimization feature allows those who aren’t talking to be muted, ensuring there is no build-up of background noise.
Seamless integration with 3rd party software
It can seamlessly integrate with third-party technologies such as email, SMS, WhatsApp, social media, chat, CRM, PMS, HMS, ERP, and so on, enhancing customer service and increasing organisational efficiency.
Distributed office setup
With the *astTECS distributed office set-up you can connect your different offices or branches to ensure seamless communication. It can eliminate the costs of site-to-site calls and can be controlled in one place.
Seamless integration with existing PBX
It may be smoothly linked with the existing EPABX and has additional capabilities like voicemail-to-email IVR and a distributed office setup with limitless audio recording.
Why businesses love our AI IP-PBX?
Cost Effective: Since *astTECS is built on Open source technology, it is doesn’t require a license fee and quite affordable for every business and save upto 80% on telecom expenses
Easy Customisation: *astTECS IP PBX can be customised as per your business requirements
Scalable: Easy scalable as your business grows
Insight and Analytics: Advanced call record dashboards and call details reports
Reliability: best in 99.9 % uptime ensures your business continuity
Excellent Support: 24 /7 Global support via call, email, chat
Model available: E25 (25 extensions) to e5000 (5000 extensions)
Why businesses love our AI IP-PBX?
Cost Effective: Since *astTECS is built on Open source technology, it is doesn’t require a license fee and quite affordable for every business and save upto 80% on telecom expenses
Easy Customisation: *astTECS IP PBX can be customised as per your business requirements
Scalable: Easy scalable as your business grows
Insight and Analytics: Advanced dashboards for call records and call details reports
Reliability: best in 99.9 % uptime ensures your business continuity
Excellent Support: 24 /7 Global support via call, email, chat
Model available: E25 (25 extensions) to e5000 (5000 extensions)
Our customised solutions for different industries
IP PBX Architecture
*astTECS IP PBX with 360° Advanced Dashboard
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