WORK HOME TECHNOLOGY In-Built Calling Technology with Advanced Auto Dialer features for Sales & Customer Services.

Set up a World-Class Call Center with *astTECS Cloud Auto Dialer Solution in just a few hrs. Our contact center solution is a robust platform for all sizes of businesses that helps to enhance the customer experience and improve ROI.

Fast & Easy Deployable – Calling Solution built on 100% Open Source with Customizable Solution for Every Business &  easy manageable for remote or distributed workers. Best Omnichannel solution with options to serve customers on their preferred channels like Voice, Email, SMS, Web-Chat, WhatsApp.

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    Dialer Features:

    Cloud Call Center Software Features

    Dialer Benefits:

    • Work From Home – Option
    • Nationwide Single Number
    • SMS & Email Integration
    • WhatsApp Integration
    • Domestic Calling with PSTN
    • Customized Screen & Reports
    • Advanced Analytics & Reports

    Requirements to Setup:

    Connection Types Requirements
    WORK FROM HOME – Setup Mobile/Landline, PC, Internet
    OFFICE REQUIREMENT – Setup Landline Phone/Softphone, PC & Internet
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    Inbound Dialer Support:

    *astTECS Inbound Dialer Solutions can provide sizeable improvement to the productivity of your contact center. Skill-based routing organizes incoming contacts and sends them to the most appropriate agents.

    Product Highlights:

    • Multi-Level IVR (Integrated Voice Response)
    • Skill-based Routing
    • Wisper
    • Automatic Call Distribution (ACD)
    • Missed Call Alert
    • Customized Call Queues

    Outbound Dialer Support:

    *astTECS Outbound Predictive Dialer effectively integrates all outbound processes (telemarketing, Sales, Surveys, Collections, etc.) with the process life cycle. It precisely manages outbound calling to achieve maximum productivity by supporting a variety of campaign and list management strategies.

    Product Highlights:

    • Predictive Dialing
    • Manual Dialing
    • Callback Scheduling & Reminders
    • Progressive Dialing
    • Filter-Based Calling
    • Voice Blasting

    Dialer Architecture:

    cloud call center solution architecture setup

    Our Customers:

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