Call Center Dialer

Are you looking for “Predictive Dialing, Voice Recording & Auto Call Distribution / ACD” in one system to monitor and manage your CALL CENTER ?? ??

*astTECS Call center dialers are the complete call center solution!
The call center solution offers :

Outbound Call Center Inbound Call Center
Blended Dialing Call Center On Rent

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Outbound Call Center Dialer

*astTECS outbound predictive dialer effectively integrates all outbound processes (telemarketing, Sales, Surveys, Collections, etc.) with the process life cycle. It precisely manages outbound calling to achieve maximum productivity by supporting a variety of campaign and list management strategies.

*astTECS Advantage

3rd Party Integration With:

  • CRM
  • ERP
  • SMS
  • Click to Call

Product Highlights

  • Manual, Progressive & Predictive Dialing
  • Longest idle agent based routing
  • Multiple campaign management
  • Agent inter dialing support
  • DNC list management
  • Real time supervision
  • Call Transfer
  • Outbound ACD
  • Call back scheduling
  • Multiple dialing modes
  • Call forward & 3-way conferencing
  • Agent call intervention
  • Music on Hold
  • Call Retrieval

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Inbound Call Center Dialer

*astTECS Inbound solutions can provide sizeable improvement to the productivity of your contact center. Skill based routing orgnizes incoming contacts and sends them to the most appropriate agents.

Product Highlights

  • Interactive Voice Response (IVR)
  • Skill based Routing
  • Most idle agent based routing
  • Call backup scheduling
  • Automatic Call Distribution (ACD)
  • Call confrencing
  • Inbound Call pop up
  • Real time supervision

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Blended Dialing

Outbound / Inbound

*astTECS Blended Dialing offers you to send and receive calls from the same system. With this solution, agent can answer any incoming calls, and can be used for making calls from single line.

CCD on Rent

Domestic / International

*astTECS provides Call Center Dialers or CCD on Rent for your call center requirements. You can hire complete call center system and bundle products on rental.

*astTECS Product Bundles

    • Mini PBX – 10 IP Ext.
    • *ast e25 – 25 IP Ext.
    • *ast e50 – 50 IP Ext.
    • *ast e100 – 100 IP Ext.
    • *ast C300 – 300 IP Ext.
    • *ast C500 – 500 IP Ext.
    • *ast C1000 – 1000 IP Ext.

Contact us for custom requirement..

Our Products range..

Video Conference Solution

IP PBX System


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