CALL CENTER SOFTWARE

Call Center Dialer Solution (GSM & VOIP)

Call Center Software & Hardware Service for your Business built on 100% Open Source Asterisk – Dialer System w/ UX Customization, Compitable on GSM Gateways & VOIP Connectivity for 65% Cost Cutting VoIP Technology. Call Center Dialer Solution deployed under variaous areas,

  • Call Centers & BPO’s
  • Tele Marketing Agencies
  • Offices & SME’s
  • Real Estate Agencies
  • Banking Sectors

Free Demo


What’sApp Integration:

whatsapp integration with ip pbx, call center auto dialer

Dialer Software Benefits:

  • CRM Integration (Any CRM)
  • ERP Integration  (Any ERP)
  • What’sApp & SMS Integration
  • Voice / Call Blaster Integration
  • LIVE Agent Monitoring
  • DNC List Management
  • Dynamic Call Routing
  • “Click To Call” (Call via CRM)
  • Inbound/Outbound Dialer
  • Agents Call Analytics
  • Report & Campaign  Statistics
  • Agent Intercalling Support

Inbound Dialing Support:

*astTECS Inbound Predictive Dialer Solutions can provide sizeable improvement to the productivity of your contact center. Skill based routing organizes incoming contacts and sends them to the most appropriate agents.

Product Highlights:

  • Interactive Voice Response (IVR)
  • Skill based Routing
  • Most idle agent based routing
  • Call backup scheduling
  • Automatic Call Distribution (ACD)
  • Call conferencing
  • Inbound Call pop up
  • Real time supervision

Outbound Calling Support:

*astTECS Outbound Predictive Dialer effectively integrates all outbound processes (telemarketing, Sales, Surveys, Collections, etc.) with the process life cycle. It precisely manages outbound calling to achieve maximum productivity by supporting a variety of campaign and list management strategies.

Product Highlights:

  • Manual, Progressive & Predictive Dialing
  • Longest idle agent based routing
  • Multiple campaign management
  • Agent inter dialing support
  • DNC list management
  • Real time supervision
  • Call Transfer
  • Outbound ACD
  • Call back scheduling
  • Multiple dialing modes
  • Call forward & 3-way conferencing
  • Agent call intervention
  • Music on Hold
  • Call Retrieval

Dialer Features:

*astTECS Unlimited VoIP Plans can be used with International/Domestic Call Centers, BPO’s, Businesses for Flexible Calling Solutions with HD Calls, Compitable with Call Center Software, IP PBX.

For More Details on VOIP Service & Free Demo, Click Here

Domestic / International:

*astTECS provides Call Center Dialers or CCD on Rent for your call center requirements. You can hire complete call center system and bundle products on rental.

Outbound / Inbound:

*astTECS Blended Dialer offers you to send and receive calls from the same system. With this solution, agent can answer any incoming calls, and can be used for making calls from single line.

Monitor your agent activities in your phone anytime anywhere,
Download the APP from the Play store.

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Product Variants:

Product Variants No.of Agents
*ast C5 5 Agents
*ast C10 10 Agents
*ast C30 30 Agents
*ast C60 60 Agents
*ast C100 100 Agents

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