AUTO DIALER SOFTWARE

WORK FROM HOME  –  (Built-in Dialer System)

AUTO-DIALER PHONE SYSTEM – 65% CALL COST SAVINGS (VOIP Integration)

For Business built on 100% Open Source – Dialer System with UX Customization, Compatible With any Trunk Line supports VOIP Service for assured cost saving on Outbound & International Calls. Industries Deployed *astTECS Auto Dialer System,

  • Call Centers & BPO’s
  • Hospitals & Healthcare
  • Tele-Marketing Agencies
  • SME’s & SMB’s
  • Real Estate & Banking Sectors

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    Automated Dialer Features:

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    Auto Dialer Benefits:

    • CRM Integration (Inbuilt-CRM)
    • ERP Integration  (Any ERP)
    • WhatsApp Integration
    • Call Blasting
    • Work From Home Option
    • Integrated IVR
    • Dynamic Call Routing
    • Click 2 Call
    • Inbound/Outbound Dialer
    • Agents Call Analytics
    • Agent Intercalling Support
    • Inbuilt Call Recording

    Inbound Dialer Support:

    *astTECS Inbound Auto Dialer Software, can provide sizeable improvement to the productivity of your Business & Monthly Sales Target. Skill-based routing organizes incoming contacts and sends them to the most appropriate agents.

    Product Highlights:

    • Interactive Voice Response (IVR)
    • Skill-based Routing
    • Most idle agent based routing
    • Call backup scheduling
    • Automatic Call Distribution (ACD)
    • Call conferencing
    • Inbound Call pop up
    • Real-time supervision

    Outbound Dialer Support:

    *astTECS Outbound Auto Dialer System effectively integrates all outbound processes (telemarketing, Sales, Surveys, Collections, etc.) with the process life cycle. It precisely manages outbound calling to achieve maximum productivity by supporting a variety of campaign and list management strategies.

    Product Highlights:

    • Manual, Progressive & Predictive Dialing
    • Longest idle agent based routing
    • Multiple campaign management
    • Agent inter dialing support
    • DNC list management
    • Real time supervision
    • Call Transfer
    • Outbound ACD
    • Call back scheduling
    • Multiple dialing modes
    • Call forward & 3-way conferencing
    • Agent call intervention
    • Music on Hold
    • Call Retrieval
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    Product Variants:

    Product Variants No.of Agents
    *ast C5 5 Agents
    *ast C10 10 Agents
    *ast C30 30 Agents
    *ast C60 60 Agents
    *ast C100 100 Agents

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