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IP based IVR System - 30 concurrent calls

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Quick Overview

*ast IVR-IP 30

IP based IVR system with 30 IP channels

*ast IVR-IP 30 - Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information and routes calls to the appropriate recipient. An IVR system (IVRS) accepts a combination of voice telephone input and touch-tone keypad selection and provides appropriate responses in the form of voice, fax, call back, e-mail and other media.

FREE REMOTE SUPPORT - 24X7 (For 3 Months) from *astTECS

Product Highlight:

- 30 concurrent call.
- 30 IP Channels.
- Powered by Asterisk
- One year free AMC for the hardware
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Product Description for IVR IP30

Product Application Scope:

  • Custom greetings support
  • Multiple language voice prompts
  • Custom music on hold(MOH)
  • Managing voice mail via phone or WEB interface.
  • T1, ISDN, Analog, and SIP/VoIP support
  • Multiple codec support (G711 alaw, g729,gsm)
  • Queues
  • Built-in conferencing solution
  • You also have the flexibility to create up to 9 levels and 9 sub-levels.

Technical Specifications:

Interfaces Protocols:
  • VoIP: SIP, H.323, MGCP, SCCP, IAX 2
  • ISDN: PRI DSS 1 (Q931, National variant)
  • Mobile: GSM 850/1800/1900 MHZ channels.
  • ADPCM, G.711(A-& u-Law, G.722, G.723.1 (pass through),G.726, G.729 (through purchase of a Commercial license), GSM, iLBC, Linear,LPC-10 Speex
PRI Card T1 / E1 port with optimum PCI interface.
Hardware 4 GB RAM, 500 GB HDD, Core 2 Duo Processor.
Dimensions 4U form factor chassis.
Power 800 MA peak, operational 300 mA max at +3.3 V ;4U – 100-240 VAC, 200 W
Size 4U 483mm x 177mm x 450mm
Mounting 19" Rack
Temperature Range 0-50°C
  • Asterisk 1.8
  • Vicidial 2.7
  • Centos 6.3/64 Bit (Operating System

Features with Description:

*astTECS IVR Interactive IVR helps build custom made solution based on predefined IVR flow.

  • Database Interaction
  • Helps to pass and retrieve data from the data base.
  • Multiple language support
  • Music on hold
  • handle high call volumes
  • service customers after normal business hours
  • improve customer service
  • lower call center costs
  • prioritize customers so urgent calls are handled quickly
  • automate an outbound call campaign

Additional Information

Key Note IP based IVR System- 30 Calls +30 IP-Channels
Brand *astTECS

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