• Automated Attendant
• Black List
• Blind transfer
• Call Details Record.
• Call Forward on No Answer
• Call Forward Variable
• Call Monitoring
• Call Parking
• Call Queuing
• Call Recording
• Call Retrieval
• Call Routing (DID & ANI)
• Call Snooping
• Call Transfer Call Waiting
• Caller ID
• Caller ID on Call Waiting

• Database Store / Retrieve
• Database Integration
• Dial by Name
• Direct Inward System Access
• Distinctive Ring
• Distributed Universal Number Discovery (DUNDi™)
• Do Not Disturb
• Fax Transmit and Receive
• Music On Transfer
• Flexible Extension Logic
• Interactive Directory Listing
• Interactive Voice Response (IVR)
• Local and Remote Call Agents
• Music On Hold
• Caller ID Blocking
• Conference Bridging

1. Music on Hold per queue.
2. Caller Experience - Let the caller hear the phone ring instead of listening to music on hold.

1. Ringing Options - Ring All, Round Robin, Fewest Calls, Least Recently Called, Random, and In Order.
2. Extension Dialing - Allow the callers to dial an extension at any time.
3. Send to Voice Mail.

1. Call Transfer - you can easily transfer incoming calls or active calls to another extension. Set the transfer rules for incoming calls so you can check the call first, then transfer, transfer without checking, or send the call straight to voicemail.
2. Call Pick up - You can set up Call Pickup groups so some employees can pick up calls ringing on other extensions by dialing a short code on their own phones. You determine who has this permission and which calls they can pick up.
3. Do not disturb.
4. Hold - Put a call on Hold using the button on your IP phone, or from the Switchboard. You can customize the Music on Hold that plays until you resume the call.
5. Call Parking - Put a call on Hold using the button on your IP phone, or from the Switchboard. You can customize the Music on Hold that plays until you resume the call.
6. Parallel Ringing.
7. Follow me.

1. Voice Mail Set up.
2. Voice Mail Access.
3. Voice mail to email or to any email client.

1. Automatically record calls coming in, going out, or even internally, based on the settings you define

1. 3 way conferencing from the IP Phone.
2. Meet me conference- With a Meet Me Conference Center, each of your phone extensions can have its own conference room.
3. Dial-in Conference.
4. Dia-out Conference

• Available only on above e100

1. Out going fax.
2. Incoming Fax.

• Connects Multiple Offices through MPLS or VPN. Branch offices can be added to the IP server through an INTERNET connection.

1. Dial a code to connect to a separate overhead paging and announcement system.
2. Dial a code and connect directly to a built-in one-way announcement speaker on one or more phones

1. Connect with PRI ISDN E1, T1.
2. Connect with Analog/PSTN/CO Lines.
3. Connect With GSM Trunk.

1. Ready to use the sip-trunking and as well the SIP Client,
2. Create Multiple VOIP accounts.

1. Location Based routing.
2. Skill Based routing.
3. DID Based Routing.

1. Barge in: Barge in on both channels. The manager channel is joined onto the spied-on and bridged channel, and all parties can hear each other.
2. Listen: Monitor an agents call/ Extensions. The manager can hear both the spied-on and bridged channels, but they cannot hear the manager.

• Whisper to the agent. The manager can hear both the spied-on and bridged channels, and the spied-on channel (agent) can also hear the manager, but not the bridged channel, hence “whisper.”

• Complete report on day to day, weekly reports, Monthly report, Extension wise report,

1. CRM.
2. ERP.
3. SMS.
4. Click to Call.

1. IP PHONE.
2. Analog Phone
3. Soft Phone
4. Smart Phone (Mobiles).
5. DECT phones

Protocol

• ISDN: PRI DSS 1 (Q931, National variant)
• VoIP: SIP, H.323, MGCP, SCCP, IAX2
• Mobile: GSM 850/1800/1900 MHZ channels.

Interfaces

• Network interface: 2X Ethernet 10/100 base-RJ-45
• ISDN: PRI interface (optional)
• Mobile: 4GSM (optional) 1 antenna/4 channels, 1 SIM/channel
• FXO & FXS

Software

• Asterisk : 11.10.0
• Free PBX: 2.11
• OS : Cent OS

Power Consumption

• 100 / 240 AC
• 60 - 50 mHz
• 6 - 3 Amp