IP PBX SUPPORT

Our Technical support team are trained professionals on all types of Asterisk applications, with troubleshooting experience ranging from basic dialplan construction to real-time configuration management. 24 x 7 - Asterisk Support for your Asterisk installation – Pure Asterisk, EasyVoxBox, TrixBox, ViciDial, astercc, a2billiing. Our expert team will solve your problems with a professional, analytic approach.

	SME GOLD	SME PLATINUM	LARGE PLATINUM
Server	1	1	Multiple
Cases	2	10	25
Timings
Telephone Access Hours	24 * 5	24 * 7	24 * 7
Email support response - Max Time	24 hrs	12 hrs	12 hrs
Escalation	48 hrs	24 hrs	12 hrs
Software
Asterisk 1.4 & Asterisk 1.6	Yes	Yes	Yes
EasyVoxBox	Yes	Yes	Yes
TriBox	Yes	Yes	Yes
Hardware
Digium & Sangoma Analog	Yes	Yes	Yes
Digium and Sangoma PRI	Yes	Yes	Yes
*astTECS GSM - astg4	Yes	Yes	Yes
Applications
astercc	Optional	Optional	Optional
a2billing	Optional	Optional	Optional
Vicidial	Optional	Optional	Optional
IVR Customization	Optional	Optional	Optional
Queue Customization	Optional	Optional	Optional
	$295	$995	$995 per Server

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Payment	:	Paypal Money Transfer

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*astTECS IP PBX was able to provide all these and much more. The powerful feature like 100% wireless telecom infra- structure has made my entire business center totally a cable less office. *astTECS is sup- porting the multiple features required by our innovation 'The Virtual Office'. I love the fea- tures, cost efficiency and the simplicity of it.........

Mr.Sanjay Jain ,Director Outreach Integrated Services.

iTECS Communications Pvt. Ltd., No. 1176,1st Floor, 12th B Main, HAL II Stage, Indiranagar, Bangalore, Karnataka, India - 560008.
Mobile: + 91 9886879412/9886914806 Land-line: 080 - 42425000

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