Voice Logger / IVR

*astTECS Voice Logger allows businesses to keep audio records in order to improve customer service quality, increase security, decrease errors, policy compliance, government regulations, connection resolution, process evaluation, data mining and training.

*astTECS Interactive Voice Response system does more than detecting voice and keypad inputs. It handles high call volumes, service customers after normal business hours, improve customer service, lower call center costs, prioritize customers, automate an outbound call campaign,integration with your back end applications and databases,easy management, etc.
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