*astTECS Products

Asterisk is a software implementation of a telephone private branch exchange (PBX). Share your views on Asterisk, its usage, or its future. You can also ask any doubt or query, and we try our best to give you an appropriate solution for that.
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  • CCD /GSM Dialer
    *astTECS Call Center Solution is a robust open source call center technology for inbound and outbound calling.
    It is a bundled box solution with hardware and software with all the higher end telephony features like Predictive Dialing [PD], Automatic Call Distribution [ACD], Interactive Voice Response [IVR], Voice Logging, Monitoring and Reporting Module etc.
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  • Voice Logger / IVR
    *astTECS Voice Logger allows businesses to keep audio records in order to improve customer service quality, increase security, decrease errors, policy compliance, government regulations, connection resolution, process evaluation, data mining and training.

    *astTECS Interactive Voice Response system does more than detecting voice and keypad inputs. It handles high call volumes, service customers after normal business hours, improve customer service, lower call center costs, prioritize customers, automate an outbound call campaign,integration with your back end applications and databases,easy management, etc.
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  • Video Conference
    *astTECS web collaboration software is based on emerging open source communication solutions making it significantly low cost. Collaborate with colleagues at different office locations OR with group of people across multiple organizations, *astTECS video collaboration tool makes it possible to meet face to face over the video.
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