Products

What is IVR?

IVR Stands for Interactive Voice Response (IVR), which is a technology that allows a computer to interact with humans through the use of voice and Dual-tone Multi-Frequency (DTMF) keypad inputs.

*astTECS IVR Benefits:

• Useful for inbound and outbound calls
• 9 main level and 9 Sub level
• Welcome Messages
• Sponsors Messages
• MP3 music on hold
• Attend the call at first ring
• Multilingual greetings to the caller as per caller ID
• personalized greetings to known caller
• IVR works 24 hours a day and never greets a caller with tired voice!

*astTECS Analog IVR System:

• *astTECS offers following analog IVR systems.
• *ast IVR-A 2: IVR with 2 analog ports.
• *ast IVR-A 4: IVR with 4 analog ports.
• *ast IVR-A 8: IVR with 8 analog ports.

*astTECS Digital IVR System:

• *astTECS offers following digital IVR systems.
• *ast IVR-S 10: 1 PRI Interface, Standalone digital IVR.
• *ast IVR-S 30: 1 PRI Interface, Standalone digital IVR.
• *ast IVR-S 60: 2 PRI Interface, Standalone digital IVRs
• *ast IVR-L 30: 2 PRI Interface, Loop through.
• *ast IVR-L 60: 4 PRI Interface, Loop through.

*astTECS IP IVR System:

• *ast IVR-IP 10: 10 IP Channels.
• *ast IVR-IP 30: 30 IP Channels
• *ast IVR-IP 60: 60 IP Channels.

*astTECS IVR Applications:

• Automated Attendants
• Voice Menus
• Information and Announcement Lines
• Toll Free Services
• 0900 Services
• ACD Systems - Call Distribution
• Telephone Ordering and Payment
• Polls and Surveys
• Televoting
• Inbound Call Center
• Hotlines and Helpdesk
• Alerting and Reminder Services
• Dating and Chat Lines
• Predictive Dialer
• Outbound Calls
• Prepaid Phone Services
• Home Automation
• Ticket Reservations
• Stock Quotes
• other IVR Solutions

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